Location: Dubai (Onsite only)

We are seeking a Senior Project Manager who will have a proven track record in managing end-to-end ERP implementations, preferably in the Retail, Hospitality, and Enterprise domains. An ideal candidate has strong ERP project management expertise combined with retail business understanding.  Experience with Microsoft Dynamics 365 Business Central and LS Retail is highly valued but not mandatory.

The Project Manager will be responsible for driving successful delivery by managing scope, timelines, budgets, risks, and stakeholder expectations, while ensuring adherence to LS Retail and Business Central implementation best practices.

Key Responsibilities

• Oversee end-to-end LS Retail and Business Central implementations, covering requirements gathering, planning, testing, training, and go-live.
• Drive project planning and execution of LS Retail and Business Central projects across MEA & India, including scope definition, resource allocation, timelines, and budgets.
• Act as the primary point of contact with clients, ensuring clear communication and effective expectation management.
• Coordinate and motivate cross-functional teams (consultants, developers, technical specialists) for seamless delivery.
• Monitor project risks, dependencies, and issues, and implement mitigation strategies.
• Manage project financials, including budgeting, forecasting, invoicing, and profitability tracking.
• Facilitate workshops, steering committee meetings, and status reviews with clients and internal stakeholders.
• Contribute to pre-sales activities such as proposals, scoping, and estimations.
• Support the continuous improvement of project management practices, methodologies, and tools. (SOWs, RAID logs, project plans, handover documentation).

• Support pre-sales activities by contributing to proposals, estimations, and project scoping sessions.

• Build and maintain strong client relationships, ensuring satisfaction and long-term value.

Qualifications & Experience

• Bachelor’s degree in Business, IT, or a related field.
• 8–10 years of project management experience, ideally in consulting or IT services.
• Proven experience delivering ERP implementation projects (Dynamics 365 Business Central or other ERP systems).
• Background in Retail, Hospitality, or Distribution industries is highly desirable.
• LS Retail / Dynamics NAV / Business Central experience is a strong advantage.
• Excellent leadership, communication, and negotiation skills, with the ability to influence stakeholders at all levels.
• Strong commercial acumen, with experience managing project budgets and financial performance.
• Familiarity with project management methodologies (Agile/Waterfall/Hybrid).
• Project Management certifications (PMP, PRINCE2, Agile, Scrum Master) are a plus.
• Ability to work effectively with multinational teams and clients.
• Willingness to travel if required during key project phases.
• Commitment to confidentiality and professional conduct.

Why Join Us?

At LS Retail we believe work should be innovative, collaborative, and rewarding. You’ll join a globally recognized, multi-award-winning organization that values diversity, fosters professional growth, and thrives on delivering impactful solutions to clients.

This is a full-time onsite role based in Dubai. If you’re an experienced project manager ready to take on challenging ERP/retail projects and make a measurable impact, we’d love to hear from you.